About Us
Meet the Team
BetterTogetherYYC Caregivers & Drivers are people who enjoy building relationships, offering support, and ensuring clients remain engaged in their daily lives while maintaining their independence. We're a support and advocate, not your voice. We're a friend. Count on us. Start looking forward to appointments, routine activities and a supportive, empowering friendship. The rewards are overwhelming. Allow us to help.
Companion & Driver
Betty P.
A proud Easterner (Nova Scotia), Betty is a caregiver by nature. Attentive to needs, gentle and courteous, Betty is also incredibly creative and not afraid to try new tools, or equipment that may be of aide to her clients. With SOS now BTYYC since 2022.
Companion & Driver
Deb K.
In my role since 2016, I offer a friendly, relaxed nature with proven competence in fostering trustand respecting the specific needs of individual clients.
Companion & Driver
Colleen H.
I am a native Calgarian and have worked with this company since 2015. With a background in teaching, I find great pleasure in working with people. My Dog Koby and I strive to create joy and friendship with each visit through music, reading, crafts, and conversation. Getting outside and enjoying natureis very important to me.
Companion & Driver
Ying L.
I am a kind, loving and active person.
Ying brings compassion & caring to everything she does & every person she works with.
_edited_edited.jpg)
Companion & Driver
Mindy M.
​Mindy is a warm, gentle, and attentive companion dedicated to helping others feel supported, respected, and engaged in their day-to-day lives. With years of experience in memory care and a genuine love for building meaningful connections, she brings patience, kindness, and a steady reliability to every visit. From golf to the outdoors, to boardgames to crocheting, Mindy is sure to find an interest to relate to you with. Her main goal is to make each day smoother, brighter, and a little more enjoyable for the people she supports.
_edited_edited_jp.jpg)
Companion & Driver
Lisa B.
Lisa is an experienced aquatics professional with a strong background in safety, customer service, and team support. She is known for her reliability, calm approach, and ability to adapt in fast-paced environments. Lisa likes looking at/for rocks and training her German Shepard, Dutton. She is committed to creating safe, welcoming spaces for people of all kinds.
Companion & Driver
René M.
My professional journey was grounded in compassion, service, and a deep respect for people at every stage of life.
While retirement offered the freedom to explore my many creative passions—including working in various art mediums, gardening, quilting, embroidery, beadwork, and traveling. I have always had a special affinity for seniors and a deep appreciation for the wisdom and life experience they carry. I firmly believe that every senior deserves to live independently with dignity, grace, and respect.
Companion & Driver
Jacqueline K.
My interests are family life, golf, knitting, puzzles. I enjoy nature and animals. Living life to the fullest. Every day is a gift. Take advantage of it.
Companion
Jeevan S.
I am a certified health care aide and I love helping seniors and supporting the community.
Companion & Driver
Jolene M.
Being a care companion has taught me patience, empathy, and the importance of small gestures. I take pride in creating a genuine relationship for the people I care for. Caregiving, it’s a purpose rooted in compassion and human connection, while knowing you are making a difference in someone's life. I value the wisdom, stories, and life experiences that older adults share. I love music of all genres and enjoy singing and dancing whenever I can. I also have a green thumb and find joy in plants and gardening. My Shih Tzu dog adds lots of fun to my days!
Companion & Driver
Ted L.
Experienced recreation therapist and support worker with a track record of working for health care and leisure industry for past twenty years. On top of the Master’s degree, I do hold an accredited Recreation Therapy Diploma which helps me to work with individuals with physical, mental, emotional, cognitive or social limitations.
Companion & Driver
Aaron Z.
What makes me unique: I'm a natural listener with strong empathy — I genuinely care about understanding people and communicating clearly with them, which I believe makes me both reliable and easy to connect with. Hobbies/interests: Reading (especially science fiction, history, and social sciences), watching movies, and staying active through fitness. Favorite place to travel: Anywhere close to nature or rich in culture and history — I love learning about local customs and traditions. Favorite foods: Chinese cuisine, burgers, and barbecue.
Companion & Driver
Emem E.
I am a compassionate and reliable Support Worker with a strong commitment to providing person-centred care, promoting independence, and supporting individuals to achieve their goals.
Companion & Driver
Valerie W.
An experienced, compassionate care worker both in home and care settings. Valerie has worked with SOS now BTYYC since 2010.
Companion & Driver
Susan A.
A woman of many talents, Susan brings musicianship and intuitive caring to her clients. With SOS now BTYYC since 2014.
Emily E. Hess
Owner, Director of Better Together YYC
Business Manager, Chartwell Eau Claire Care Residence
Treasurer, Executive Board, Braeside Community Association
With over two decades of experience in retirement living, hospitality & revenue management, Emily has built a career centered on individual connection, compassion, and community. Emily brings deep insight and heartfelt intention to every interaction, helping individuals feel seen, supported, and valued.
From early roles in banquet and hotel management to leadership positions at properties like Fairmont, Delta Hotels, and Chartwell Retirement Residences, Emily has consistently demonstrated a commitment to excellence and people-first, four star service. Most recently, Emily serves over 10 years as Business Manager at Chartwell Eau Claire Care Residence, where she has deepened a passion for working with seniors and adults with disabilities in a supportive living setting.
With BetterTogetherYYC, Emily combines years of operational expertise with a warm, personal approach. Based in Calgary, Emily continues to lead with compassion, professionalism, and a belief that genuine connection makes all the difference.
"It takes a village, a community, a network.
Allow us to help"
Matt Sayer
Owner & Director, Better Together YYC
Medical Courier, Alberta Precision Labs
Director, Braeside Community Association
​
Matt has an extensive background in the human services field. He began his career working with seniors in Recreation Therapy for six years before transitioning into the Physiotherapy department. After earning a Bachelor’s Degree in Kinesiology from the University of Calgary, he spent the next two years supporting adults with developmental disabilities.
During his children’s early years, Matt owned and directed a licensed childcare day home, and volunteered his time with Scouts Canada, and shifted into his current role as a professional medical courier.
​
Matt has a lifelong passion for nature and a deep appreciation for connecting with the natural world. His diverse experience includes working with individuals living with a wide range of disabilities and medical conditions. He proved this through seven years volunteer work as a leader and fundraiser with Scouts Canada. Known for his problem-solving abilities, Matt approaches challenges with a logistical mindset, always striving to find solutions and overcome limitations.
​
Currently, Matt divides his time between his role as a full-time medical courier, serving on the Braeside Community Association board, managing social media and the Garden Committee, and leading Better Together YYC as Owner & Director. In this role, he works closely with clients, families, and staff, embodying the mission of providing compassionate companionship, advocacy, and transportation services.
Darcy Anderson Kline
Founder, Owner, Director
Supportive Outings & Services Inc. soscaregiver.ca
In 2005, with her combined experience of 16 years in the field of working with Developmentally Delayed Seniors, Darcy decided to start her own organization for health challenged Seniors and Adults. A goal was to support both the clients and their families, or agency caregivers. Having many hours of experience being involved with the disability arts program, volunteering with Meals on Wheels, completing a Medication Administration course, Sighted Guide course from the CNIB, and receiving her class 2 driver license, as well as training on the safety of transporting passengers; Darcy felt qualified to provide support to many people. Quickly receiving clients, her agency Supportive Outings and Services Inc (SOS) was started, growing slowly, but steadily.
Our Mission is to ensure that the client feels secure and comfortable when they are in-home or venturing into unfamiliar or previously difficult territory.
​
In her work with clients at care residences and with clients around the city, Darcy set an impeccable standard of service. She was hands on in all aspects, growing her business through a careful interview & intake process for both staff and clients. Darcy personally trained and oriented all caregivers of SOS. In late 2023, Darcy hired & oriented Emily and Matt to the business, with the goal of collaborating and widening the reach and scope of Supportive Outings & Services Inc.
​
Following her unexpected passing in October of 2024, Darcy's team of outstanding caregivers with support of Emily & Matt, continued running the business in cooperation with Darcy's family. In April 2025, SOS Inc. transitioned the staff and clients to "Better Together YYC" to allow the continued operations, employment and outstanding service delivery.
​
Darcy Lynn Anderson Kline
1964-2024
​
​